Terms & Conditions
Refund and Cancellation Policy · August 2026
Please read carefully before completing your enrolment.
These terms and conditions govern enrolment in Presence Academy's Founding Cohort programme ("the Programme"), offered by Bahumi Productions ("Presence Academy", "we", "us"). By reserving a seat and submitting a deposit, you ("the Participant") agree to the terms set out below.
Presence Academy is a professional development and personal coaching programme. It does not constitute accredited academic education and does not confer formal qualifications or credentials.
Enrolment and Seat Reservation
- A seat in the Founding Cohort is reserved upon receipt of a non-refundable 40% deposit of the total programme investment.
- Deposit amounts: R1,800 for a Virtual seat (full investment R4,500) and R2,400 for an In-Person seat in Johannesburg (full investment R6,000).
- Your seat is not confirmed until your deposit has been received and verified by Presence Academy.
- The remaining balance (60%) is due no later than one week before the programme begins.
- Failure to pay the remaining balance by the due date may result in forfeiture of your seat without refund of the deposit.
- Enrolment is limited to 25 participants: 15 Virtual seats and 10 In-Person seats. Seats are allocated on a first-paid, first-reserved basis.
Payment
- Payment is currently accepted via EFT to the Bahumi Productions FNB account. Details are provided on the payment page.
- Once our secure online payment gateway is activated, card payments will also be accepted.
- All amounts are quoted in South African Rand (ZAR). International participants may request USD equivalent pricing. Currency conversion is the participant's responsibility.
- Proof of payment must be submitted to admin@bahumimhlongo.com with full name, seat type, and contact number.
- Presence Academy is not liable for payments made to incorrect account details where the participant has not followed the official payment instructions.
Cancellation by the Participant
The 40% deposit is non-refundable. The remaining balance, if already paid, will be refunded in full within 14 business days.
The 40% deposit is non-refundable. 50% of any balance already paid will be refunded within 14 business days.
No refund will be issued. The full investment is forfeited.
In exceptional circumstances, Presence Academy may, at its sole discretion, allow a participant to defer their enrolment to a future cohort. Deferral requests must be submitted in writing to admin@bahumimhlongo.com at least 14 days before the start date. Deferral is not guaranteed and is subject to availability.
Cancellation or Rescheduling by Presence Academy
- Presence Academy reserves the right to cancel or reschedule the programme in circumstances beyond our reasonable control, including insufficient enrolments, venue unavailability, or force majeure events.
- In the event of cancellation by Presence Academy, all participants will receive a full refund of all amounts paid, including the deposit, within 14 business days.
- In the event of rescheduling, participants will be offered the option to transfer to the new date or receive a full refund.
- Presence Academy is not liable for travel, accommodation, or other costs incurred by participants in connection with a cancelled or rescheduled programme.
Attendance and Participation
- Participants are expected to attend a minimum of six of the eight scheduled sessions.
- Sessions will not be recorded or replayed under any circumstances.
- In the event of a missed session, participants will receive that week's module guide and reflection practice and are responsible for completing it before the following session.
- Presence Academy does not offer refunds on the basis of missed sessions.
- Presence Academy reserves the right to remove a participant from the programme without refund if their conduct is disruptive, disrespectful, or inconsistent with the values and standards of the programme.
Programme Delivery
- The Founding Cohort runs for eight weeks, beginning October 2026.
- Virtual sessions are delivered online. Participants are responsible for their own internet access and equipment.
- In-Person sessions are held in Johannesburg, South Africa. The specific venue will be confirmed to enrolled participants ahead of the start date.
- Session scheduling details, including days and times (Central African Time), will be communicated to confirmed participants upon enrolment.
- Presence Academy reserves the right to make reasonable adjustments to session content, format, or scheduling with reasonable notice.
Intellectual Property
- All programme content, materials, module guides, frameworks, and methodologies are the intellectual property of Bahumi Productions and Presence Academy.
- Participants may not reproduce, distribute, record, share, or commercialise any programme content without prior written consent.
- Participants retain full ownership of their own personal reflections and work produced during the programme.
Confidentiality and Community Standards
- Participants agree to treat the personal disclosures and experiences of fellow participants with discretion and respect.
- Participants agree not to share the personal content of others outside the programme space without explicit consent.
Limitation of Liability
- Presence Academy provides professional development coaching and facilitation. It does not provide psychological, medical, legal, or financial advice.
- Presence Academy is not liable for any personal, professional, financial, or emotional outcomes arising from participation or non-participation in the programme.
- Results and transformation are co-created between the facilitator and the participant. Specific outcomes are not guaranteed.
Privacy
- Personal information collected during enrolment is used solely for administering the programme and communicating with participants.
- Presence Academy will not sell or distribute participant information to third parties without consent, except where required by law.
- By enrolling, participants consent to receiving programme-related communications via email or WhatsApp.
Amendments
Presence Academy reserves the right to update these terms at any time. Participants will be notified of material changes. Continued participation following notification constitutes acceptance of the updated terms.
Governing Law
These terms and conditions are governed by the laws of the Republic of South Africa. Any disputes arising from enrolment in or participation in the programme shall be subject to the jurisdiction of the South African courts.
Questions about these terms?
We are happy to clarify anything before you enrol.
@presence_academy
Last updated: September 2026 · Bahumi Productions · South Africa